SCCM Analyst

 
Location: Jersey City, New Jersey
Posted On: 8/10/2017
Job Code: 6563_SCCM
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Job Description
 
• Implements and maintain "Best in Class" approaches/practices for enterprise patch management and deployment.
• Works with and manages cross functional teams to identify operational procedures and best practices in accordance with patch management strategy.
• Ensures overall service levels for server uptimes through patch management standards, enterprise images and driver packages.
• Employs continual service improvement though monthly and quarterly patch management metrics reviews.
• Analyzes trend data to identify potential patch related issues on various images and assists teams in troubleshooting to implement any resolutions/improvements needed for proactive resolution.
• Communicates patch management process and procedures, working practices, and changes to internal teams and customers.
• Updates and maintains enterprise patch maintenance windows with the business.
• Develops automation scripts and programs to streamline manual patch operations and improve mean time to deliver and first time right metrics.
• Provides technical support and consultation to teams and customers as needed.
• Performs architecture review, infrastructure design and builds, and maintenance and support activities for system center configuration management (SCCM) and WSUS patching systems.
• Coordinate monthly Windows patching deployments as well as scheduled Linux/Unix deployments.
• Attends high severity change patch maintenance windows and assists in documenting completion of the change.
• Defines and assesses patching service levels and success rates.
• Maintains ticket queues for new patching or change requests
• Supports the determination of patches needed as well as implementation of corrective actions.
• Applies Information Technology Infrastructure Library (ITIL) framework knowledge.
• Escalates issues for resolution to appropriate teams when necessary.
• Runs compliancy and server health reports as needed.
• Deep knowledge of SCCM 2012 R2+ for the following items.
• Enterprise Client Deployment.
• Software Delivery / Application Packaging.
• Patch Management.
• Windows Deployment Services / Computer Imaging.
• Task Sequences.
• Hardware/Software Inventory and Reporting.
• Good knowledge of group polices, PowerShell, and windows administration tools in general.
• Strong knowledge of Windows Server and Active Directory.
• Working experience with security and network/distributed computing concepts.
• MS Certified Systems Administrator/Engineer (MCSA or MSCE).
• Working experience in server architecture and NAS/SAN infrastructure.
• ITIL Certification.
• B.S. degree in Information Technology, Business Administration or other technical discipline.
Industry expertise
• Minimum 5 years’ experience with System Center Configuration Manager and Windows Server Update Services (WSUS) in a multi-site, enterprise environment.
• Min 5-7 years Information Technology or Engineering or information Systems, or related work experience.
• Minimum 10+ years of systems engineering/administration experience in Windows Operating Systems
• Ability to communicate technical issues and translate into non-technical business reviews.
• Ability to work from Englewood Cliffs, NJ location or Universal City
Category:IT  code:new
 
 
Job Requirements
 
 
Active Directory ITIL,Linux,Management,MCSA,Windows,Powershell,Project Management,
SAN,SCCM,Systems Engineering,Technical Support,Training,UNIX,Windows 2000,Windows 2003,Windows 98
 

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Contact Details
 
Recruiter
Ashish Kumar
 
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E-mail Address
 
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