Customer Care Specialist

 
Location: Deer Park, Texas
Posted On: 8/9/2017
Job Code: 5672_CR_TX
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Job Description
 
Position details:
Industry: Oil & Gas
Job Title: Customer Care Specialist
Location: Deer Park, TX 77536

Role Summary:
• The Customer Care Specialist will be a critical member of the Customer Care team, having direct and immediate effects on financial performance, growth & customer loyalty.
• The successful candidate will be responsible for flow quotation, order booking, order managements and customer communications.
• In this role, the individual will make decisions and drive actions to resolve issues preventing on time completion of quotes and orders under their care.
Category:Non-IT  code:new
 
 
Job Requirements
 
 
• Bachelors/Associates degree from an accredited university or college (or High School Diploma / GED with a minimum 4 years of experience in a sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls product planning and/or customer service capacity)
• Minimum 2 years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls
• Knowledge of Order Management processes
• SAP ERP Experience strongly preferred
• Materials Resource Planning (MRP) / Enterprise Resource Planning (ERP) knowledge
 

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Contact Details
 
Recruiter
Niraj Singh
 
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E-mail Address
 
LinkedIn
https://www.linkedin.com/in/nirajsinghcollabera/