Business Analyst

Location: Charlotte, North Carolina
Posted On: 8/9/2017
Job Code: 3126_BA_NC
Job Description
• Work on Production issues and defects to provide timely diagnostics, recommendations and resolution.
• Transition new institutional clients to the production support team as and when they are on boarded as new institutional adopting new institutional retirement applications
• Interface with other downstream application and business operations teams on issues and problems to manage business workflows.
• Identify areas of improvement in processing files, implementing automation and monitoring and inspection of outputs and resulting data and client correspondence.
• Support software Release testing and provide production support sign off for new versions
• Help with supervising contingent workers and their daily tasks including onshore and offshore staff
Category:IT  code:new
Job Requirements
Automation,Business Analyst,ITIL,Management,MS Excel,MS Outlook,Quality Center,SQL

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Contact Details
Vipasha Parashar