Technical Writer

Location: South Jordan, Utah
Posted On: 8/7/2017
Job Code: 3417
Job Description
This resource supports the Training Operations and Strategy team with research, reporting functions, as well as basic webpage updates:

• Researching and gathering old manual page versions for external requests.
• Pulling and composing manual page reports for the Project Managers and Instructional Designers to help them determine which pages need revision for any particulate topic.
• Creating link reports to show how manual pages are connected and what links may be broken if a page is archived or moved.
• Analyze website traffic for the training manual page and compose reports for Project Managers.
• Generating hit reports and usage metrics on various websites and webpages
• Assist with basic manual page development and upkeep
• Publish, manage and review collateral posted to the firm content management system
Category:Non-IT  code:new
Job Requirements
• Experience with report writing and analysis
• Experience with digital collateral (web content management)
• Ability to assimilate information quickly
• Excellent written/oral communication skills and listening skills
• Strong organisational and analytical skills with a keen eye towards attention to detail
• Solid knowledge of MS Office Suite
• Understanding of HTML and/or Content Management Systems a strong plus
• Basic graphic editing experience, Photoshop a plus
• Knowledge of the brokerage or financial services industry helpful
• Self-motivation and ability to work independently and within teams
• Ability to be flexible, nimble and can hit the ground running

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Contact Details
Payal Ingle
E-mail Address