Call Center Representative

 
Location: Tampa, Florida
Posted On: 8/7/2017
Job Code: 7926_CSR_FL
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Job Description
 
Job Description:
• Client to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures.
• Complete eligibility decisions during intake call, gather pertinent data when necessary from employee or other supporting systems.
• Promptly review new FLMA and other leave claims, evaluate against appropriate leave plans and make initial claim decision.
• Perform leave follow-ups as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, etc.
• Update systems to accurately reflect leave status and ensure appropriate diary documentation exists. Performs other related duties as assigned or required.
Category:Non-IT  code:new
 
 
Job Requirements
 
 
Training
 

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Contact Details
 
Recruiter
Aayush Joshi
 
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