Technical Writer

 
Location: Garden City, New York
Posted On: 8/4/2017
Job Code: TW_NY5473
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Job Description
 
Industry: Insurance and Finance
Job Title: Technical Writer
Location: Garden City, NY
Duration: 4 Months (Possible extension)

Job Role:
Accountabilities:
• Understands the product delivery life cycle and monitors documentation progress within it.
• Develops new documentation following DCoE standards and maintains existing documentation.
• Actively participates in documentation planning processes.
• Performs increasingly more complex peer editing for the team documentation.
• Understands and develops application process workflows beyond documenting features and functions.
• Works diplomatically and effectively with subject matter experts and program and product managers in resolving issues.
• Participates and interacts as a collaborative member in all project team meetings and suggests enhancements.
• Facilitates documentation walkthrough meetings with project team members when needed.
• Understands the overall features of the product and has advanced comprehension of the application(s) to which they are assigned including the relationship to other applications.
• Uses defect tracking to report defects or suggest enhancements to the product.
• Keeps the release coordinator informed of progress or is a release coordinator and completes all estimating and scoping worksheets as needed.
• Continues ongoing training in technical communication.

Competencies
• All the competencies of the Associate Technical Writer.
• Project planning.
• Advanced writing skills.
• Ability to work on multiple deliverable simultaneously.
• Ability to meet deadlines consistently.
• Ability to communicate effectively with all colleagues at all levels and teams.
• Ability to identify and escalate issues.
• Demonstrated understanding of correct grammar, syntax, and spelling.
• Intermediate to advanced competence in major documentation tools.
• Ability to assist others with documentation tool issues and instruct on their use.
• Ability to assist with documentation delivery activities.
Category:Non-IT  code:new
 
 
Job Requirements
 
 
Training
 

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Contact Details
 
Recruiter
Aman Dubey
 
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E-mail Address
 
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