Network Engineer

 
Location: Singapore, Singapore City
Posted On: 8/4/2017
Job Code: Network Engineer
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Job Description
 
• Overall ownership of network operation support for HQ & remote sites.
• Monitoring capacity and make recommendations to improve network performance.
• Undertake planning of maintenance activities and its downtime.
• Reduce downtime/outages on production elements by ensuring best practices and supported configurations are in-use.
• Investigate, troubleshoot and fix incidents as well as propose measures what will improve the efficiency of existing infrastructure.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties, including service desk and liaising with hardware vendors.
• Monitor the agreed service level, document & maintain the configuration of the network; provide regular reporting to relevant parties.
Category:IT  code:new
 
 
Job Requirements
 
 
• Good understanding of networks support, maintenance change procedures and activities with alignment to ITIL Best Practices.
 

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