Desktop Engineer

 
Location: Singapore, Singapore City
Posted On: 9/4/2017
Job Code: Desktop Engineer
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Job Description
 
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project
Category:Non-IT  code:new
 
 
Job Requirements
 
 
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project
 

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