Business Analyst

 
Location: Silver Spring, Maryland
Posted On: 8/4/2017
Job Code: 1914_BA_MD
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Job Description
 
Description
• Providing support on reviewing business requirements documents for the VES Wire line Marketing, Legal and Compliance teams.
• Responsibilities include planning and preparing for meetings, documenting information obtained during the meetings, identifying and communicating and tracking action items and ultimately making sure all commitments are met timely.
• Organizes and coordinates with stakeholders across several lines of business gathering information and requirements on projects impacting CPNI and SAC (Significant Account Change) processes.
• Researches user stories and requirements to identify CPNI and SAC impacts and summarizes statutes and business flows using a variety of tools such as BPMN (Business Process Model & Notation), VISIO or Power Point.
• Identifies CPNI gaps in existing & new upcoming projects and takes ownership of defining new SAC test cases
• Reviews customer feedbacks on a day to day basis and works with the development team to have any issues fixed.
• Works with the helpdesk and other teams to process the SAC fallouts manually
• Works with the SAC UAT team and gathers feedback necessary to support the monthly CPNI attestations and summarizes the feedback for presenting it on the Bi-Weekly CPNI 10D calls
• Performs BCE (Business Customer Exemption) validation every month to ensure that the BCE customers indeed have active CPNI Protection language on file in Contract Viewer
• Performs Monthly CPNI validation for Partner Center Portal, Wholesale VOIP portals and helps filing attestations to legal and compliance
• Performs Project management of minimal to complex legal matters to streamline the Employee VEC access process
• Responsibilities include planning and preparing for meetings, documenting information obtained during the meetings, identifying and communicating and tracking action items and ultimately making sure all commitments are met timely.
QUALIFICATIONS/EXPERIENCE:
• At least 5 to 7 years’ experience as a Business Analyst or Operations Analyst on large and complex projects
• Bachelor’s Degree with strong academic performance, advanced degree preferred.
Category:IT  code:new
 
 
Job Requirements
 
 
.NET,Business Analyst,Compliance,Management,Marketing,MS Access,MS Excel,MS Office,MS Word,Project Management,Software Development,Spring,VoIP
 

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Recruiter
Arpita Gera
 
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